---
title: "Cookies Policy"
path: "/cookies-policy"
type: "page"
updated: 2025-09-11
description: "We use cookies and similar technologies to improve your experience on our website"
---

# Cookies Policy

Last updated: 11 September 2025

Axidra Pty Ltd (“Axidra”, “we”, “our”) uses cookies and similar technologies to improve your experience on our website [axidra.com.au](https://axidra.com.au), deliver our estimator and chatbot tools, and provide advertising and analytics.

By continuing to use our website with cookies enabled in your browser, you consent to our use of cookies as described below. If you are in the European Union, United Kingdom, or another jurisdiction that requires explicit consent, non-essential cookies will only be used after you provide your consent via our cookie banner.

## What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, improve functionality, collect usage data, and deliver advertising more relevant to you. Some cookies are set by us (first-party cookies), while others are set by third-party partners (third-party cookies).

## Types of Cookies We Use

### 1. Essential / Functional Cookies

Required for the operation of our website and single-page applications. These include:

- Session cookies that keep you signed in.
- Security cookies to prevent fraud and protect your data.
- Chatbot session cookies to enable ongoing conversation.

These cookies cannot be switched off in our systems.

### 2. Analytics Cookies

Help us understand how visitors use our website, so we can improve usability and performance. For example:

- Counting visits and traffic sources.
- Understanding which features of the estimator tool are most used.

### 3. Advertising and Targeting Cookies

Used to deliver relevant advertisements and measure their effectiveness. These cookies may track your browsing activity across other websites. We may work with third-party partners (such as Google or Meta) who set their own cookies.

### 4. Functionality Cookies

Allow us to remember your preferences (e.g., address search inputs, language settings) and provide enhanced features.

## Chatbot Data

If you use our AI-powered chatbot, your messages may be stored temporarily to maintain the conversation session and may be processed by third-party AI services. Please do not enter sensitive information unless it is necessary for your enquiry. For more information, see our [Privacy Policy](/node/18).

## Managing Cookies

You can manage or disable cookies in your browser settings. Please note that if you block essential cookies, some features (including the estimator and chatbot) may not function.

For more detailed information on cookies and how to manage them, visit [www.allaboutcookies.org](https://www.allaboutcookies.org).

## Consent for Non-Essential Cookies

Where required by law, we will seek your consent before placing analytics or advertising cookies on your device. You can change or withdraw your consent at any time using our cookie management tool (available on our website).