Rooftop antenna aimed to a cell tower in the distance

Knowledge Hub

Understand the tech, the challenges, and how we solve them.

The Knowledge Hub is where you’ll find clear information about the technologies, equipment and processes behind our systems.

Explore our searchable FAQ, dive into detailed tech explainers, or read about how solutions are planned, built, and supported.

Use it as a reference, a guide, or simply a starting point to learn more about how Unified Building Connectivity works.

FAQ

Frequently Asked Questions

Which mobile networks do we support?

The short answer is all of them. A modern IBC system can enhance Telstra, Optus, and TPG/Vodafone coverage across both 4G and 5G. The more useful answer is that which networks you implement, and how many, depends on your building and your needs. The architecture is designed so that adding networks is incremental, not a separate project each time.

How safe are IBC antennas?

IBC and DAS antennas are very safe when installed correctly. In normal operation, they produce similar levels of radio energy to a typical mobile phone or WiFi access point.

In Australia, the amount of radio-frequency (RF) energy that wireless equipment can emit is strictly regulated. All IBC systems must comply with limits set by the Australian Radiation Protection and Nuclear Safety Agency ...

I am in a no coverage area, what can I do?

No worries, the vast majority of blackspot areas can be resolved with strong roof-mounted receivers designed to detect signals from great distances.

If you are truly outside the range of mobile connectivity, we use a repeater system that can leverage a satellite Direct-to-Device (D2D) connection, such as Telstra or Optus' partnership with Starlink, or the AST SpaceMobile constellation. There are ...

Do I need to cover the whole building?

No, we can build a system as small as, or as large as required. Our systems are designed such that they can be modified at any time to expand or reduce coverage based on the changing needs of your building.

What is a Coverage Node?

A radio transmitter that is configured to output one or more technologies (4G-5G, WiFi, BLE, LoRa, etc.). It may have integrated antennas and appear as an all-in-one box, or it may have connections to allow attachment of multiple antennas.

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Sydney 4G 5G network modelling building coverage

Understand the tech, the challenges, and how we solve them.

Frequently Asked Questions

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Planning & Deployment

In-Building Coverage Explained

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